Distance Sales Agreement
ARTICLE 1 - PARTIES TO THE AGREEMENT
SELLER TITLE: Minyon 1970 Kuyumculuk ve Tic. A.Ş.
ADDRESS: Dumlupınar Boulevard Armada Shopping Mall No:53 Söğütözü / ANKARA
Phone/Fax: +90(312) 219 11 77
Website: atelierminyon.com.tr
Email: info@atelierminyon.com.tr
Mersis Number: 8164779579143154
Registered Email Address: minyon1970@hs01.kep.tr
Consumer:
Name:
Address:
Phone:
Email Address:
ARTICLE 2 - SUBJECT OF THE AGREEMENT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product/service ordered by the BUYER electronically or via telephone at (0312) 219 11 77 from the website www.atelierminyon.com.tr, with the qualifications mentioned in the contract and the sales price specified in the contract. The BUYER agrees and declares that they have been informed about the basic qualities, sales price, payment method, delivery conditions, etc. of the product/service subject to sale, as well as the right of withdrawal, that they have confirmed these preliminary information electronically, and that they have ordered the product/service afterwards in accordance with the provisions of this agreement. The preliminary information and the invoice on the payment page of the www.atelierminyon.com.tr site are integral parts of this agreement.
ARTICLE 3 - PRODUCT AND ORDER INFORMATION
Product Name:
Quantity:
Price Including VAT:
Delivery Transportation Cost:
Payment Method:
ARTICLE 4 - INVOICE AND DELIVERY INFORMATION
Invoice Address:
Invoice Title:
ARTICLE 5 - GENERAL CONDITIONS
Persons under the age of 18 cannot shop on the www.atelierminyon.com.tr website. By confirming this agreement electronically, the consumer confirms that they are over 18 years old.
The seller is not responsible for typographical and system errors that may occur on the www.atelierminyon.com.tr website. The seller reserves the right to cancel orders that show incorrect prices.
When the consumer shops from www.atelierminyon.com.tr, they accept that this is a purchase for personal use and not for resale.
By confirming this agreement electronically, the consumer also confirms that they have correctly and completely obtained the address, phone number, basic features of the products ordered, the price of the products including taxes, payment, and delivery information, which must be provided by the seller to the consumer before the distance contracts are executed.
If the product price is not paid for any reason or is canceled in the bank records, the seller is considered to be released from the obligation to deliver the product.
For orders placed by bank transfer or EFT, the date the order is processed is not the date the order is placed, but the date the payment is seen to have arrived in the seller's bank accounts. The consumer agrees that if they do not make the payment within 3 days for orders placed by bank transfer or EFT, the seller will cancel the order.
If the payment is made by credit card or similar payment card, and after the delivery of the product, the consumer's credit card is used unauthorized by unauthorized persons in a way not caused by the consumer's fault, and the relevant bank or financial institution does not pay the product price to the seller, the consumer is obliged to send the product back to the seller within 3 days, provided that it has been delivered to them. In this case, the delivery costs are the responsibility of the consumer.
ARTICLE 6 - DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE, AND METHOD OF DELIVERY
The goods/services will be delivered to the person/organization at the address requested by the BUYER. The buyer must check their cargo upon receipt. For domestic and international shipments, buyers must check the cargo bag for damage before accepting it, and if there is damage (tear, burst, puncture, and wetness), they must not accept the shipment and must ensure that the courier prepares a report. It is declared and committed that the damage to the shipment, for which a report is prepared, will be paid within 45 days after the necessary documents are prepared and that the seller will not be responsible for any loss that may occur after the signed acceptance of the shipment from the courier if a report is not prepared.
ARTICLE 7 - DELIVERY COSTS AND PERFORMANCE
Delivery costs are borne by the SELLER. If the SELLER has declared on the website that the delivery fee will be covered by the SELLER for purchases above the announced amount, the delivery cost is borne by the SELLER. Delivery is made as soon as possible after the stock is available and the payment of the goods is transferred to the SELLER's account. The SELLER delivers the goods/services within 30 (thirty) days from the order and reserves the right to extend the additional 10 (ten) days with written notification within this period. If the goods/services price is not paid for any reason or is canceled in the bank records, the SELLER is considered to be released from the obligation to deliver the goods/services.
ARTICLE 8 - BUYER'S STATEMENTS AND COMMITMENTS
The BUYER will inspect the goods/services subject to the contract before accepting them; they will not receive the damaged and defective goods/services such as crushed, broken, torn packaging, etc., from the cargo company. The goods/services received will be considered undamaged and intact. The obligation to carefully protect the goods/services after delivery belongs to the BUYER. If the relevant bank or financial institution does not pay the goods/services price to the SELLER due to the unauthorized use of the BUYER's credit card by unauthorized persons in a way not caused by the BUYER's fault after the delivery of the goods/services, the BUYER is obliged to send the goods/services back to the SELLER within 3 (three) days, provided that they have been delivered to them. In this case, the delivery costs are the responsibility of the BUYER.
The consumer or the third party is responsible for returning all documents and materials sent with the product, including the invoice, delivery note, certificate, insurance forms, product box, packaging, and all other documents and materials, completely to the seller. VAT and other legal obligations, if any, will not be refunded for products returned without filling in and signing the return information fields on the invoice. During the return shipment, the consumer who realizes the return is responsible for any damage, depreciation, or similar situations caused by the shipping companies or the consumer themselves to the product and the documents and materials sent with the product.
The product price is refunded to the consumer within 7 days following the receipt of these documents.
ARTICLE 9 - SELLER'S STATEMENTS AND COMMITMENTS
The SELLER is responsible for delivering the goods/services subject to the contract intact, complete, in accordance with the specifications specified in the order, and, if applicable, with warranty documents and user manuals.
The seller fulfills their obligation within a maximum of thirty days from the moment the consumer delivers their order to them. This period can be extended by a maximum of ten days, provided that the consumer is informed in writing in advance.
If the goods/services subject to the contract are to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery. The SELLER returns the goods/services price and, if applicable, valuable papers within 14 (fourteen) days after the withdrawal declaration reaches them. For justified reasons, the SELLER can supply the BUYER with equal quality and price before the fulfillment period of the contract expires.
Due to various reasons, it may not be possible to produce the ordered products. If the seller cannot fulfill their contractual obligations due to the impossibility of fulfilling the order, they inform the consumer of this situation before the fulfillment period of the contract expires. They refund the payment made by the consumer and all documents that put the consumer under debt within 10 days.
Due to the handmade production of the ordered products by the seller, there may be a ±10% difference in the carat and grams of the products. Due to the adjustment of rings according to the ring size specified by the buyer, there may be a difference in the gold grams.
The consumer has the right to withdraw from the contract within 14 days from the delivery of the ordered product to themselves or the person/organization at the delivery address. To exercise the right of withdrawal, it is necessary to notify the seller within this period by the communication form on the www.atelierminyon.com.tr website, by email, or by phone, and the products must not fall under the scope of Article 15 - Products That Cannot Be Returned. The seller has the right not to accept returns made without notification.
The consumer or the third party is responsible for returning all documents and materials sent with the product, including the invoice, delivery note, certificate, insurance forms, product box, packaging, and all other documents and materials, completely to the seller. VAT and other legal obligations, if any, will not be refunded for products returned without filling in and signing the return information fields on the invoice. During the return shipment, the consumer who realizes the return is responsible for any damage, depreciation, or similar situations caused by the shipping companies or the consumer themselves to the product and the documents and materials sent with the product.
The product price is refunded to the consumer within 7 days following the receipt of these documents.
ARTICLE 10 - FEATURES OF THE GOODS/SERVICES SUBJECT TO THE CONTRACT
The type and nature of the goods/services, quantity, brand/model, color, and the total